🔒 Privacy Policy

📅 Last Updated: July 2026

Welcome to 🐾 PawLuxe. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

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📋 Information We Collect

We may collect the following information:

• 👤 Full Name
• 📧 Email Address
• 📱 Phone Number
• 🏠 Shipping Address
• 💳 Billing Information (processed securely)
• 🌐 IP Address
• 💻 Browser & Device Information
• 🍪 Cookies & Website Activity

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🎯 How We Use Your Information

We use your information to:

✅ Process and deliver your orders

✅ Provide customer support

✅ Send shipping updates and order confirmations

✅ Improve our website and services

✅ Prevent fraud and unauthorized transactions

✅ Comply with legal obligations

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💳 Secure Payments

Your payment information is never stored on our servers.

We use trusted payment providers such as:

• 💙 PayPal
• 💜 Razorpay
• 🛒 Shopify Payments (if enabled)

🔒 All transactions are protected with SSL Encryption.

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🍪 Cookies

We use cookies to:

• 🛍️ Remember your shopping cart
• ⚡ Improve website performance
• 📊 Analyze visitor behavior
• 🎁 Personalize your shopping experience

You can disable cookies anytime through your browser settings.

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🤝 Third-Party Services

We may share limited information with trusted service providers, including:

• 🛒 Shopify
• 💳 PayPal
• 💜 Razorpay
• 🚚 Shipping Partners
• 📈 Analytics Providers
• 📣 Marketing Platforms (Meta & Google)

These providers only receive the information necessary to provide their services.

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🛡️ Data Security

We use industry-standard security measures to protect your personal information.

Although we take every precaution, no online transmission is 100% secure.

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🌍 Your Privacy Rights

Depending on your location, you may have the right to:

• 👀 Access your personal information
• ✏️ Correct inaccurate information
• 🗑️ Request deletion of your data
• 🚫 Withdraw consent where applicable

To exercise these rights, please contact us.

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📩 Marketing Emails

If you subscribe to our newsletter, you may receive promotional emails.

❌ You can unsubscribe at any time by clicking the "Unsubscribe" link in any email.

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👶 Children's Privacy

Our website is not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

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🔄 Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a new Last Updated date.

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📞 Contact Us

🐾 PawLuxe

📧 Email: support@pawluxe.com

⏰ Support Hours: Monday – Friday, 9:00 AM – 6:00 PM

💬 We usually reply within 24–48 business hours.